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Effortless and Secure Shipping Process

Choosing a new piece of handcrafted furniture is exciting, and we ensure it arrives safely. We carefully package each piece and use trusted carriers for a smooth delivery. Learn more on our official Shipping Policy page.

From our workshop to your door, we're here to help. Questions? Contact us anytime.

\n\n

Durable Handmade Furniture Built to Last

Our durable handmade furniture is built to endure daily life. With multiple coats of commercial-grade satin/matte finish, it's water and spill-resistant. For added care, use our Lareaux's Furniture Wax twice a year.

\n\n

Top-Quality Walnut Furniture Varieties

We source premium hardwood from Amish mills. All walnut varieties are top-quality hardwood. Learn about our sustainable hardwood materials.

\n\n

Custom Wood Finishes for Unique Furniture

Prefer uniform color? We offer wood staining while showcasing natural beauty. Contact us for stain samples.

\n\n

Mixed Walnut and Classic Walnut Furniture

Our mixed walnut blends sap and heart woods. Classic walnut without light streaks is available at a premium.

\n\n

Custom-Sized Handmade Furniture

Need specific dimensions? About 60% of our orders are custom. Contact us to discuss your unique furniture needs.

\n\n

Exclusive Steel Geometric Bases

Our steel geometric bases are exclusive to our furniture collections and not sold separately.

\n\n

Fast Delivery Options for Handmade Furniture

Need faster delivery? Contact us to explore expedited options based on our workload.

\n\n

Original Custom Furniture Designs

We create unique custom furniture but don't replicate others' designs.

\n\n

Buy Now, Pay Later Furniture Financing

We offer flexible payment options through Shop Pay and Affirm. View terms at checkout for transparent financing.

\n\n

Order Changes and Cancellations

\nStandard Orders: Changes possible before production or shipping.
\nCustom Orders: Changes allowed before production or material purchase.
\nTimely Requests: Contact us promptly for modifications.
\nLimited Time Frame: Changes become difficult as orders progress.

Review your order carefully before submission. For changes, contact our support team quickly.

\n\n

Shipping Times for Moderncre8ve and Piper + Fox Furniture

\nModerncre8ve: Shipping varies from 2-14 days based on product and destination. After confirmation, we provide a shipping questionnaire and details.
\nPiper + Fox: Ships in 3-7 business days via UPS, DHL, FedEx, or USPS.

Shipping times may vary due to production, carriers, and delivery needs. Contact support@moderncre8ve.com for details.

\n\n

New FAQs from Shipping Policy

Do you offer White Glove delivery?

Yes, 95% of our deliveries include in-home assembly with White Glove service for orders placed after July 1, 2023. Read full shipping details here.

\n\n

What if I need exceptional shipping services?

We can arrange exceptional shipping (e.g., NYC, remote islands, spiral staircases) if notified in advance. Complete the Shipping & Delivery Questionnaire after ordering.

\n\n

What happens if my delivery requires Freight Shipping?

Freight shipping includes White Glove service, assembly, and removal of packaging. Inspect items during delivery to avoid return issues.

\n\n

Do you charge storage fees?

We offer free storage for up to 7 days post-production. After that, fees apply. See our Storage Fee Policy for more info.

\n",{"_17":732,"_41":733},"Have questions? We've got answers! 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Sales tax added as required. Shop Pay and Affirm \"Buy Now, Pay Later\" available at checkout.",{"_13":846,"_43":854,"_786":859},{"_41":860,"_801":861},"Can I change or cancel my order?","Standard orders: changes possible before production/shipping. Custom orders: changes allowed before production/material purchase. Contact us promptly. Items are not returnable and cannot be cancelled once fabrication has begun.",{"_13":848,"_43":854,"_786":863},{"_41":864,"_801":865},"What is your guarantee/warranty?","Two-year guarantee on all furniture. We will repair or replace items if issues occur and proper care was maintained per our Care Instructions. Does not cover: checking from humidity changes, user damage, or improper care. Natural wood inclusions (tonal streaking, grain irregularity, knots, whorls, textural variances) are not defects.",{"_13":772,"_43":812,"_765":867,"_786":872},[868,870],{"_13":869},"faq-shipping-info",{"_13":871},"faq-shipping-group",{"_819":820},{"_13":869,"_43":822,"_765":874,"_786":877},[875],{"_13":876},"faq-shipping-heading",{"_829":830},{"_13":876,"_43":805,"_786":879},{"_801":880,"_807":834,"_835":836},"Shipping & Delivery",{"_13":871,"_43":841,"_765":882,"_786":893},[883,885,887,889,891],{"_13":884},"faq-shipping-q1",{"_13":886},"faq-shipping-q2",{"_13":888},"faq-shipping-q3",{"_13":890},"faq-shipping-q4",{"_13":892},"faq-shipping-q5",{"_850":851,"_852":532},{"_13":884,"_43":854,"_786":895},{"_41":896,"_801":897},"How long does shipping take?","All furniture is handcrafted to order with a 12–16 week lead time including production and delivery scheduling. Wax products ship within 3–5 business days. Custom orders may require additional time, which will be communicated during the process.",{"_13":886,"_43":854,"_786":899},{"_41":900,"_801":901},"Do you offer white glove delivery?","Yes, over 95% of deliveries include in-home delivery with assembly (since July 2023). Includes delivery to your preferred room, light assembly, and packing material removal.",{"_13":888,"_43":854,"_786":903},{"_41":904,"_801":905},"What about exceptional shipping situations?","NYC/Brooklyn delivery, island deliveries, spiral staircases, tight hallways, and steep/narrow stairs are available with advance notice. Notify us via the Shipping & Delivery Questionnaire sent after order confirmation. Rescheduling fees may apply for missed deliveries.",{"_13":890,"_43":854,"_786":907},{"_41":908,"_801":909},"What if my furniture arrives damaged?","Note damage on the Bill of Lading (BOL) at time of delivery. Damaged items should be refused and sent back with your delivery team. You are not responsible for return shipping charges. If damage is found after delivery, report within 72 hours with photos to MODERNCRE8VE.",{"_13":892,"_43":854,"_786":911},{"_41":912,"_801":913},"Are there storage fees?","7 days free storage post-production. 7-14 days: 1% of order total per 7 days. 15+ days: 3% of order total per 30 days, up to 90 days maximum.",{"_13":774,"_43":812,"_765":915,"_786":920},[916,918],{"_13":917},"faq-materials-info",{"_13":919},"faq-materials-group",{"_819":820},{"_13":917,"_43":822,"_765":922,"_786":925},[923],{"_13":924},"faq-materials-heading",{"_829":830},{"_13":924,"_43":805,"_786":927},{"_801":928,"_807":834,"_835":836},"Materials & Care",{"_13":919,"_43":841,"_765":930,"_786":939},[931,933,935,937],{"_13":932},"faq-materials-q1",{"_13":934},"faq-materials-q2",{"_13":936},"faq-materials-q3",{"_13":938},"faq-materials-q4",{"_850":851,"_852":532},{"_13":932,"_43":854,"_786":941},{"_41":942,"_801":943},"What wood species do you use?","American/Black Walnut, White Oak, Hard Maple, and American Cherry. All premium hardwood sourced from Amish mills in Ohio.",{"_13":934,"_43":854,"_786":945},{"_41":946,"_801":947},"What's the difference between mixed walnut and classic walnut?","Mixed walnut blends sapwood (creamy white) and heartwood (dark chocolate brown), making the color difference quite distinct. Classic walnut (heartwood only, without light streaks) is available at a premium.",{"_13":936,"_43":854,"_786":949},{"_41":950,"_801":951},"How do I care for my furniture?","Use Lareaux's Furniture Paste Wax quarterly to monthly — apply liberally, let sit 15 minutes, buff with soft cloth. Use a plant-based wood cleaner or microfiber cloth and water for daily cleaning. Don't place hot items directly on surfaces. Don't allow liquids to pool. Be mindful of sunlight and humidity.",{"_13":938,"_43":854,"_786":953},{"_41":954,"_801":955},"How durable is the finish?","Dining and coffee tables get multiple coats of commercial-grade satin/matte conversion varnish. All other items receive a hand-applied oil and wax finish. Both are highly water and spill-resistant, but not waterproof or scratch-proof.",{"_13":776,"_43":812,"_765":957,"_786":962},[958,960],{"_13":959},"faq-custom-info",{"_13":961},"faq-custom-group",{"_819":820},{"_13":959,"_43":822,"_765":964,"_786":967},[965],{"_13":966},"faq-custom-heading",{"_829":830},{"_13":966,"_43":805,"_786":969},{"_801":970,"_807":834,"_835":836},"Custom Orders",{"_13":961,"_43":841,"_765":972,"_786":981},[973,975,977,979],{"_13":974},"faq-custom-q1",{"_13":976},"faq-custom-q2",{"_13":978},"faq-custom-q3",{"_13":980},"faq-custom-q4",{"_850":851,"_852":532},{"_13":974,"_43":854,"_786":983},{"_41":984,"_801":985},"Can I order custom sizes?","About 60% of our orders are custom. Contact us to discuss your unique needs — your dream furniture piece is just a conversation away.",{"_13":976,"_43":854,"_786":987},{"_41":988,"_801":989},"Do you make custom designs?","We create unique custom furniture but don't replicate other brands' designs. Connect through our contact page, phone, or chat. We provide an all-inclusive quote with no hidden fees, shipping included.",{"_13":978,"_43":854,"_786":991},{"_41":992,"_801":993},"Can I get custom wood finishes?","Wood staining is available. Contact us for stain samples before placing your order.",{"_13":980,"_43":854,"_786":995},{"_41":996,"_801":997},"Can I buy the steel bases separately?","No, the steel geometric bases are exclusive to our furniture collections and are not sold separately.",{"_13":778,"_43":999,"_765":1000,"_786":1005},"image-with-text",[1001,1003],{"_13":1002},"faq-iwt-images",{"_13":1004},"faq-iwt-content",{"_1006":1007,"_1008":1009,"_1010":801},"verticalPadding","none","backgroundColor","#F0F0EF","backgroundFor",{"_13":1002,"_43":1012,"_765":1013,"_786":1016},"image-with-text--images",[1014],{"_13":1015},"faq-iwt-image",{"_1017":607},"imageAspectRatio",{"_13":1015,"_43":1019,"_786":1020},"image-with-text--image",{"_27":1021,"_1022":792,"_1023":590},"/images/heroes/img_1426_2.jpg","objectFit","borderRadius",{"_13":1004,"_43":1025,"_765":1026,"_786":1033},"image-with-text--content",[1027,1029,1031],{"_13":1028},"faq-iwt-heading",{"_13":1030},"faq-iwt-paragraph",{"_13":1032},"faq-iwt-button",{"_829":1034,"_789":790},"5",{"_13":1028,"_43":805,"_786":1036},{"_801":1037,"_807":834},"Still Have Questions?",{"_13":1030,"_43":1039,"_786":1040},"paragraph",{"_801":1041},"We're here Monday to Friday, 9am-5pm EST. Shoot us an email anytime at inquiry@moderncre8ve.com — we'll get back to you within a few hours.",{"_13":1032,"_43":1043,"_786":1044},"button",{"_1045":296,"_67":1046,"_1047":657},"text","/pages/contact","variant","rootId","project",{"_13":484,"_1051":1052,"_15":16,"_1053":-5,"_1054":1055,"_1056":1057,"_1058":-5,"_1059":-5,"_1060":-5,"_1061":316},"weaverseShopId","cmljzdbzs462djor7ed3k9suv","publishedTimestamp","createdAt","2026-02-13T21:11:15.954Z","updatedAt","2026-03-08T00:21:43.100Z","deletedAt","parentProjectId","variantDescription","inheritTheme","pageAssignment",{"_483":484,"_43":288,"_1064":1065,"_393":480,"_1066":1067},"locale","en-us","meta",{"_1068":64,"_1069":484,"_1070":590},"inherited","sourceProjectId","depth","actionData","errors"]