The Joan Desk

How Does the Shipping Work? We Make It Easy!

Choosing a new piece of furniture is exciting, and we want to make sure it gets to you safe and sound. We carefully package each item and work with trusted carriers to ensure a smooth delivery experience. Want to know all the details? shipping section here. 

From the moment your order leaves our shop to the minute it arrives at your door, we're here to support you. Questions about shipping? Just give us a shout. 

Concerned About Durability? Here's How We've Got You Covered

Worried about the durability of your table, especially with little ones around? We get it, and we've got you covered! Our furniture isn't just beautiful; it's built to last. With two or even three finishing coats on each piece, we use a super durable commercial-grade satin/matte finish often used on floors. It's water and spill-resistant, but like all fine furniture, you'll want to take care of it. For an extra touch, treat it with our Lareaux's Furniture Wax a couple of times a year. Got more questions about caring for your furniture? Check out our care tips here!

All Those Walnut Names Explained!

A bit confused by all the different Walnut names? No worries, they're all the same! We work closely with Amish sawyers and mills to make sure you get top-quality hardwood. Learn more about the hardwoods we use here!

Want Even Color Throughout? Let's Talk Customization!

If you're after a uniform color without natural variations, staining might be needed. But hey, our pieces are about showcasing the wood's natural beauty. If you're really set on a specific stain, get in touch, and we can discuss your options. We can even send you a sample piece to see how the wood will look in your home.

Mixed Walnut vs. Walnut? Here's What You Need to Know

Our "Mixed Walnut" includes light streaks (sap wood) from near the tree bark. We love the magical blend of sap and heart woods, and we even offer it as a variation in our Santa Monica line. Want something without the light streaks? That's available too, but at a premium price.

Need Custom Dimensions? No Problem!

Got specific space requirements? We love custom orders! About 60% of our pieces are bespoke, so just give us a call or email us to chat about what you need.

Interested in Just the Steel Geometric Bases?

Sorry, we don't sell them separately.

Need Your Furniture Fast? Let's Talk

Need your order quicker than our lead time? Message us, and we'll see what we can do. It all depends on our current workload.

Thinking Custom Design? We Love Collaboration, But No Copying

We're happy to create custom furniture with your input, but we don't replicate other designers' work. We respect our craft and our peers too much for that.

Ordered a Custom Piece That Doesn't Fit? Here's the Deal with Returns

Refunds aren't available for custom pieces. We work closely with you during fabrication, so surprises are rare. For made-to-order (non-custom) pieces, please see our Return Policy here.

Ready to make a purchase or have more questions? Reach out to us anytime! We're here to help you find furniture that you'll absolutely love. Feel free to browse our beautiful collections on www.moderncre8ve.com, and let's create something amazing together!

We Have Recently Made Some VERY Positive Changes to Our Shipping Processes

What this means for our customers is that you can expect over 95% of our deliveries to be made in-home, with assembly included. Until recently, we relied mainly on Freight Shipping with included Threshold Delivery, and the need to charge an additional fee for White Glove level of service, so this is HUGE! For all orders placed after July 1, 2023, we will be booking all orders possible with well-vetted and extremely experienced Independent Carriers to transport your furniture to your home, and assemble it in your room of choice. There will still be instances where Freight Shipping is the best and / or only option, and in those instances, we will be in touch to convey this.

Average Delivery Times

Once your order ships, average delivery is 7-12 business days depending on your delivery location relative to us in Cleveland, Ohio. Hawaii and Alaska orders travel by sea freight, with an average of 12-18 business days after the fabrication of your order is complete. Canadian customers can expect an average of 9-12 business days.

View Our Full Shipping Policy Here

Moderncre8ve Inc. guarantees all furniture and products for the first two years after sale, and will repair or replace items if issues occur and proper care conditions were kept as we indicate in our Care Instructions.

Please View Our Full Product Guarantee Here